Returns & Exchanges

At Lola's, we want you to love every purchase, which is why we offer a hassle-free 30-day return policy for all items in their original condition. If you are not completely satisfied, our simple return process ensures a quick resolution for a refund or store credit.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original state.

• 3.
  Attach the Shipping Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Take your package to any authorized carrier location and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.